Shipping Policy

All orders are dispatched within a minimum of 1 and a maximum of 3 days between Monday to Saturday (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer FREE SHIPPING on all products listed on our website. There are NO extra shipping charges that need to be paid by the customer. The price mentioned includes free delivery.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at mktg@teamonebiotech.com with your name and order number, and we will look into it for you.

Delivery

User agrees and acknowledges that any claims regarding order delivery (including non-receipt/non-delivery of order or signature verification) shall be notified to Team One Biotech Team within 7 days from the alleged date of delivery of the product reflecting on the Team One Biotech Team’s portal. Non-notification by you of non-receipt or non-delivery within the time specified shall be construed as a deemed delivery in respect of that transaction. Team One Biotech Team disclaims any liability or responsibility for claims regarding non-delivery, or non-receipt of order (including signature verification in Proof of delivery) after 7 days from the alleged date of delivery of the product reflecting on the Team One Biotech Team’s portal.