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Shipping Policy
Order Processing
All orders are dispatched within a minimum of 1 day and a maximum of 3 days between Monday to Saturday (excluding Sundays and public holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
Prepaid Orders: ✅ FREE Delivery – No extra shipping charges.
Cash on Delivery (COD) Orders: ₹49 COD Charge applies per order.
Dispatch Time: Within 1 day
Estimated Delivery Time: 4 to 5 business days
We ship internationally to selected countries. Shipping is processed as quickly as possible to ensure timely delivery.
Dispatch Time: Within 1 day
Estimated Delivery Time: 15 to 20 business days
Note: Customs charges or import duties (if applicable) are to be borne by the buyer.
When your order has shipped, you will receive an email notification with a tracking number. Please allow up to 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days (domestic) or 25 days (international) of receiving your shipping confirmation, please contact us at mktg@teamonebiotech.com with your name and order number, and we will look into it.
You agree and acknowledge that any claims regarding order delivery (including non-receipt or signature mismatch) must be reported to the Team One Biotech team within 7 days from the delivery date shown in our system.
Failure to notify within this time will be considered as a deemed successful delivery. Team One Biotech disclaims responsibility for claims reported after 7 days from the stated delivery date.
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